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Terms of service

 

Payment Options

 

We accept payments through bank deposit, details are as follows:

 

BDO - Any branch

PULP Live Record and Publishing

Account # 366-009-8048

Account type: Savings

 

Please e-mail a deposit slip scan together with your order number to shop@pulpliveworld.com for our records.Your order will only be finalized when we receive your email.

 

 

Shipping

 

You can pickup your purchases at our office located at:

 

#284 E. Rodriguez Sr. Ave., Quezon City

Right Across St. Luke’s Hospital, between Golden Optical and Mr. Ube

 

We also provide delivery service for your purchases. A fixed minimum shipping rate of Php 200.00 applies.

 

For other concerns, please call 722-9622 and look for Kai, Monday to Friday between 9 a.m. to 6 p.m.

 

 

Please read and accept the terms of service.Check Out Now

SHOPPING POLICIES


  • RETURN AND EXCHANGE POLICY

    Defective/Incorrect Item

    We allow returns of defective or incorrect items within three (3) business days of receipt. Items must be in original and good condition, unworned and undamaged with its original tag and packaging. Send us an e-mail to report the defective or incorrect item.

    Please inform us before sending back an item. We will ship the replacement once your request has been approved and the defective or incorrect item has been shipped back to us. Also, shipping charges will be shouldered by the customer.



    Visit flawlessreviews.com to read music product reviews.
  • REFUND

    We do not issue refunds.

  • SHIPPING

    All orders are delivered by private courier. Tracking information will be sent to you via email upon shipment.

    Processing time after payment is 1 to 2 business days and transit times of couriers are typically 1 business day for Metro Manila and 3 to 5 business days for provinces. In other words, after payment has been received, you can expect to receive your order within 2 to 3 business days for Metro Manila and within 4 to 5 business days for provinces.

    We only ship after payment has been received. We do not do cash-on-delivery (COD).

  • CANCELLATION

    We may cancel an order if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made.

    Once an order has been dispatched it may not be cancelled.

            For any issues/questions concerning our products, your orders, and anything else related to our shop,                email or call us at ☎ 722-9622.

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